DocSolid provides live support, i.e. Agents available to work your requests, during the hours of 8am to 8pm US Eastern time (-5 GMT) Monday through Friday.
Outside of those hours, your request will queue up until the next live support period. Don't forget our knowledgebase is always available, simply sign in with your username and password.
DocSolid Support is also closed during major US National Holidays:
- New Years
- Memorial Day
- Independence Day
- Labor Day